The role of Inside Sales is to sell Townsend products and services to customers within the retail store setting.  

This position is responsible for:

• Greeting customers as they come in the store.
• Answering phones when necessary.
• Developing strong knowledge of product lines.
• Working with the customer to identify and provide solutions to their product needs.
• Assuring that the customer receives “best in class” service in every respect.
• Maintaining shelf stock to provide merchandise to meet customer needs.
• Maintaining cleanliness on the store floor and surrounding areas at all times.
• Presenting a professional image at all times.
• All other duties as assigned.

Specific Requirements Include But Are Not Limited To:

• High school diploma or equivalency.
• At least 2 years of experience in retail sales.
• Strong interest in learning the building material product lines.
• Professional appearance and demeanor.
• Computer literacy and knowledge of current office technology.
• Strong customer service skills.
• Exceptional organizational skills.
• Strong communication skills.
• Personal integrity.
• Strong interpersonal skills.
• Ability to work independently with limited supervision.
• Ability to work effectively in a team-based environment.
• Ability to work with confidential information.