The role of Inside Sales is to sell Townsend products and services to customers within the retail store setting.  

This position is responsible for:

  • Greeting customers as they come in the store.
  • Answering phones when necessary.
  • Developing strong knowledge of product lines.
  • Working with the customer to identify and provide solutions to their product needs.
  • Assuring that the customer receives “best in class” service in every respect.
  • Maintaining shelf stock to provide merchandise to meet customer needs.
  • Maintaining cleanliness on the store floor and surrounding areas at all times.
  • Presenting a professional image at all times.
  • All other duties as assigned.

Specific Requirements Include But Are Not Limited To:

  • High school diploma or equivalency.
  • At least 2 years of experience in retail sales.
  • Strong interest in learning the building material product lines.
  • Professional appearance and demeanor.
  • Computer literacy and knowledge of current office technology.
  • Strong customer service skills.
  • Exceptional organizational skills.
  • Strong communication skills.
  • Personal integrity.
  • Strong interpersonal skills.
  • Ability to work independently with limited supervision.
  • Ability to work effectively in a team-based environment.
  • Ability to work with confidential information.

Townsend Offers:

  • Health, Dental, & Vision Insurance – Available after 30 days!


  • Paid vacation after 6 months!

  • 401k w/ company match

  • Advancement opportunities

  • Competitive compensation

Townsend Building Supply complies with all applicable laws regarding and equal employment opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.